This Refund Policy explains the cancellation, amendment, and refund rules for all cab and transportation services booked with Galaxy World Tour Taxi Services.
By booking a ride with us, you agree to the terms below.

General Refund Conditions

• All refund requests must be made in writing via email to
info.testergmail
• Refund eligibility depends on:

  the type of ride booked (local/outstation),
  cancellation timing,
  driver assignment status,
  third-party partner rules (if applicable).
• Refunds are processed within 7–21 working days to the original payment method.
• Convenience fees, service charges, and GST/taxes are non-refundable.
• Supplier/Driver Right to Deny Service:
No refund applies if service is denied due to:
• wrong pickup address,
• passenger misconduct,
• carrying illegal items,

Cancellation & Refund Rules

Cancellation by Customer

• Free cancellation if done before driver assignment.
• Once a driver is assigned:
Cancellation charges may apply (₹50–₹200 depending on distance).
• If the driver reaches the pickup location and you cancel, no refund is provided.

Ride Modifications

Changes to pickup time, route, or destination depend on driver and vehicle availability.

• Requests made after driver dispatch may result in additional charges.
• If changes are not possible, the original booking amount may become non-refundable.

Driver Cancellation
If a driver cancels due to operational issues:

• A full refund will be provided, or
• An alternate cab will be arranged (subject to availability).

Important Disclaimer

• All cancellations and refunds are subject to the Terms & Conditions of Galaxy World Tour Taxi Services.
• The company is not responsible if the client fails to meet pickup conditions or violates safety guidelines.
• Clients are advised to read all booking details and instructions before confirming a ride.